Frequently asked questions

Can I use System Bookings software for my business?

Yes. Seeing as our booking software is custom-made it can be tailored to suit a wide range of businesses. If you run a restaurant, salon, hotel or any other business that requires customers to make bookings and reservations, we can develop booking software to meet your needs and requirements.

What makes System Bookings different?

Here at System Bookings we like to offer the best of both worlds – bespoke software at affordable prices. Unlike other companies, we won’t palm you off with a ‘one size fits all’ type system. Instead we’ll take our core bookings software and customise it to suit your business and its operations. Our bespoke approach to software development coupled with our value for money prices is what makes us stand out from our competitors.

Do you only sell internet-based booking software?

No, System Bookings also create booking systems that can be installed on your servers on-site. We are happy to complete this installation for you. See our process page or get in touch for more information.

Can my booking system be customised?

Yes. System Bookings specialises in providing customised booking systems that are tailored to meet the needs and requirements of our clients. During the consultation stage, we will discuss what you are looking to get out of your booking system and the functionality you require so we can tailor your booking system to meet your needs.

We can integrate your booking system with other applications, offer a range of payment choices and offer customised reporting solutions.

If you do not have pre-existing branding that you would like to use, we will work with you to customise your booking system to your specification.

What support do you offer once the booking system has been installed?

System Bookings will provide you with a bespoke user manual to help you get to grip with your new booking software.

We also offer support over the phone, via email and through the live chat service on our website. If you wish to speak to our support team on the phone you can contact us any time between 9am – 6pm Monday to Friday and 9am – 5pm on Saturdays.

If you require round-the-clock support, this is something we are able to facilitate. Please get in touch for more information.

What sort of skill level is required to use the booking system?

You do not need to be a computer genius in order to use our booking systems. They have extremely user-friendly designs so they are suitable for users with basic computer skills, as well as those who are more experienced. If you need help getting to grips with your new system, we will provide you with a fully illustrated user manual and also offer on-going support.

The Internet is great but I still want to take bookings over the telephone and in person. Can I still do this?

Yes. We understand that some of your customers will still prefer to make bookings over the phone and in person, which is why our systems are designed to allow manual bookings too. Simply head into the admin section and you will be able to create bookings for your customers.

Where will my booking system be located?

When it comes to setting up your new booking system, you can either choose to add it to your existing business website (in a sub folder) or you can use it as your main website. This is something our team can help you set up during the deployment stage.

How long does it take to build a booking system?

Here at System Bookings we make every effort to provide our customers with quick turnaround times. Our standard systems are usually ready to go live within 10 – 15 working days; however more bespoke systems will take a little longer. We will be able to provide you with a Project Plan and timescale during your initial consultation.

Which programming language do you use?

Our core booking software has been built to the highest standards in PHP and uses an underlying MySQL 5 Database.

Who do I contact if I have a problem?

If you have a problem with your booking system you can contact us at any time by emailing support@systembookings.com and we will deal with your enquiry as quickly as possible. Alternatively, you can speak to a member of the System Bookings support team over the phone by calling +44 (0) 207 205 2099.

Additional contact information can be found at: http://www.systembookings.com/contact-us/

What are the details of your social media profiles?

We have social media profiles on Facebook, Twitter and Google+, these are listed below:

Feel free to follow or share our posts, we also highly value feedback and comments.

Can my booking system be translated into a different language?

Yes we can translate your booking system into any language to meet the needs and requirements of your customer base. In the past for example, we have translated clients’ software into Japanese and Spanish.

Can our customers enter discount codes through the booking system?

Yes. We integrate all booking systems with a module that is dedicated to dealing with discount codes. This means that you will be able to create codes and allow your customers to redeem them when making their booking online.

Will my booking system be mobile-friendly?

Yes. System Bookings is aware that many customers like to make bookings directly from their smartphones and tablets. This is especially important with the high proportion of online traffic originating from mobile devices. This is why we ensure all of the booking systems we create are fully responsive in design. You will also be able to login to your booking system and access its data using your mobile phone from any location in the world, as long as you have a connection to the internet.

Do you have an online Privacy Policy?

Here at System Bookings we highly value user’s privacy. Our Privacy Policy can be viewed at http://www.systembookings.com/privacypolicy.php.

How long have Systems Bookings operated as a Company?

We have been established since 2009 and have supplied bespoke booking systems since this point in time.

Do you have any more questions?

If you have any further questions please do not hesitate to contact us. Email us at support@systembookings.com, phone by calling +44 (0) 207 205 2099, or complete the web contact form at http://www.systembookings.com/contact-us/