From speaking to many businesses, we have found that one of the main issues they have with online bookings is that customers often forget they have made them. Luckily, we have come up with the perfect solution in the form of SMS integration.
Seeing as most people carry their mobile phones with them wherever they go, it makes sense to send booking reminders directly to their devices. With our help, your customers will never forget their bookings ever again!
Using an SMS gateway will allow your customers to receive SMS notifications of their bookings. You will also have the option to configure your system so that it automatically sends out SMS reminders closer to the time of their booking. Although there are a number of different SMS gateways available, we highly recommend using Text Local. Click here to visit Text Local website and find out more information about it.
We can help you set up a number of different SMS templates to keep in contact with your customers. Examples include:
We recommend including your phone number and a link to your website in each SMS so that if your customer needs to amend or cancel their booking, they can give you plenty of notice.
For more information about integrating your booking system with an SMS gateway, feel free to get in touch.