Today businesses cannot only benefit from being able to take bookings online, but also being able to receive payments too. If you offer expensive services that require an upfront deposit, having an online booking system with payment functionality offers the most efficient way to collect them.
How does it work?
An online booking system with the ability to receive payments will prove to be extremely valuable to your business. It will allow you to take debit and credit card payments twenty four hours a day, seven days a week. All payment systems that are used in our booking systems are integrated with 3D secure, providing a safe payment environment for your customers.
Our booking systems are capable of processing a wide range of payments including straightforward payments in full, deposits and payments via gift certificate. You can even give customers the option to store their financial details, so that next time they use your online booking system, they won’t have to spend time inputting all of their information again.
More convenient for customers
You can significantly improve customer satisfaction and ensure they have a better experience with your company by providing them the opportunity to book and pay online, twenty four hours a day, seven days a week. Booking and paying for services online is much more convenient for customers, as it saves them a lot of time and effort. The better booking experience you provide, the more likely customers are to return to use your services in the future.
Extend your business hours
Having an online booking system that can accept payments twenty four seven will also effectively extend your business hours. Instead of just being able to take bookings and payments between nine and five, you will be able to take them via your online booking system at any time of day or night. The longer you are open for business, the more chance you have of increasing your sales and profits.
Reduces risk of no show / no payment
Taking payments from customers when they make their booking online can provide an element of financial security for businesses. By this we mean that it reduces the risk of customers not showing up or leaving without paying, which would usually result in a business losing money. Ensuring they pay upfront (at least partially) means that even if they do not show up for their booking, you will not end up out of pocket.
Finally, taking payments via your online booking system twenty four seven can help to save time and increase efficiency. The time staff would usually have to spend taking bookings over the phone or in person quickly adds up and can take hours out of their working days. By offering customers the chance to book and pay for services online, you will free up time for your staff to spend on more important business activities, resulting in increased efficiency and productivity.
If you operate an establishment or service that requires customers to book in advance, we highly recommend investing in a bespoke online booking system. Whilst helping you to increase the efficiency of your operations, the addition of a payment processor will also allow you to take payments for your services online. Taking and making payments online via a booking system is something that can benefit both you and your customers and is likely to result in increased efficiency and customer satisfaction.