Our Process

Requirements Gathering 1

Requirements gathering

The first step to creating your booking system involves identifying the needs and requirements of your business. During the proposal stage, we will discuss what functional requirements you have for your booking application and the specific processes it must offer. This information will not only help us to build the best possible booking system for your business but also ensure we provide you with an accurate quote. Customers can also check the eventual solutions meets this set of requirements, it acts as a firm foundation to the project.

Developing Booking System 2

Developing the booking system

Once you have given the software specification the go ahead, we will begin developing your customised booking system. Your project manager will keep in touch throughout the process, providing you with regular updates on our progress and giving you the opportunity to provide feedback on early versions of the software.


If you require any tweaks at this stage, your project manager will pass them on to the development team for implementation. We will make every effort to complete your booking software within the agreed time scale, however if multiple changes are required, we may need to extend the completion date.

System Installation 3

System Installation

Here at System Bookings we not only develop high quality booking software but also provide effective installations for our clients too. Our team of experts will happily install your new booking software of the server of your choice. This process can usually be carried out remotely (as to avoid disruption) however we will complete on-site installations upon request.


Over the years we have installed booking software at a wide range of businesses and organisations including local councils, as well as locations abroad.

Testing Test Cases 4

Testing and test cases

Before handing over your new booking software, we will conduct a comprehensive testing process to ensure that everything is in working order. We will also support you through end-user acceptance testing before the system is fully deployed at your place of work.

On Going Support 5

Bespoke User guides and on-going support

Our aim is to help our clients get the most out of their new custom booking software, which is why we provide them with bespoke user guides, as well as on-going support. Our bespoke user guides and training manuals are user-friendly and fully illustrated to help you get to grips with your new system.


If you have any questions about your new booking software or issues with using it, you can simply contact our support team via phone, email or live chat. Most issues can usually be resolved remotely, however if further assistance is required, we are more than happy to send out a member of our team to help you in person.

Talk to an expert

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0207 205 2099